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Book review

First, break all the rules: what the world’s greatest managers do differently
Blog 234 First break all the rules book

This is a must-read for any managers out there. Over the past 25 years, management consulting company, Gallup, has conducted 80,000 interviews with managers to determine why some are more effective in their roles than others. The findings from this research are revealed in First, break all the rules: what the world's greatest managers do differently – a ground-breaking book that featured on The New York Times bestseller list for 93 weeks and was listed by Time Magazine as one of the 25 most influential business management books.

In it, we find out – spoiler alert – that the best managers break all the rules. They choose employees for their talent rather than their skills or experience – they build on people’s strengths rather than try to fix their weaknesses – and they take a personal approach to developing their people, rather than just progressing them along the path they’re ‘meant’ to follow.

This book offers essential performance and career tips for managers, as well as specific actions they can take to improve organisational performance. It also includes Gallup’s 12-question engagement survey, the Q12: a useful framework for having motivational conversations with employees.

If you need further convincing to pick up First, break all the rules, know that Facebook’s Head of People, Lori Goler, once revealed that she encourages all new managers at the company to read it as part of her strategy to create a ‘strengths-based organisation’. If you want to become a great manager and boost employee engagement, this is a good place to start.

– The Coach Place Global

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